RETURN POLICY
RETURN POLICY
FOR FULL PRICED ITEMS – PLEASE REQUEST AN EXCHANGE OR RETURN BY CONTACTING RETURNS@LOVERSUNDERTHEINFLUENCE.COM WITHIN 8 DAYS OF RECEIVING YOUR ITEM(S).
IN ORDER TO BE ELIGIBLE FOR A RETURN OR EXCHANGE, YOUR ITEM MUST BE IN THE CONDITION THAT YOU RECEIVED IT.
WHICH MEANS..
- PROOF OF PURCHASE
- NEW
- UNWORN/UNUSED
- FREE FROM ODORS
- ORIGINAL TAGS ATTACHED
- ORIGINAL PACKAGING
IF RETURN IS ACCEPTED, YOU WILL RECEIVE A SHIPPING LABEL AS WELL AS INSTRUCTIONS ON HOW AND WHERE TO SEND YOUR PACKAGE. ITEMS SENT TO US WITHOUT FIRST REQUESTING A RETURN WILL NOT BE ACCEPTED AND SENT BACK TO YOU AT YOUR COST.
IF RETURN IS REJECTED, WE WILL CLEARLY OUTLINE FOR YOU AS TO WHY IT WAS REJECTED AND ITEM(S) WILL BE SENT BACK TO CUSTOMER AT CUSTOMER’S EXPENSE.
WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO DETERMINE IF RETURNED ITEMS ARE STILL IN SELLABLE CONDITION.
EXCHANGE POLICY
AT THIS TIME, WE ONLY EXCHANGE AN ITEM FOR THE SAME STYLE IN A DIFFERENT SIZE. ITEM(S) MUST STIL MATCH ALL REQUIRED CONDITIONS STATED ABOVE IN "RETURN POLICY"
IF THE ITEM(S) IS NO LONGER AVAILABLE, PLEASE BROWSE OUR WEBSITE FOR ANOTHER ITEM AND PLACE A NEW ORDER. THEN FOLLOW OUR STEPS TO RETURN YOUR ITEM(S) FOR A REFUND.
EXCHANGES WIL BE COMPLIMENTARY FOR ALL U.S. DOMESTIC ORDERS.
PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR REFUNDS TO REFLECT ON YOUR BANK ACCOUNT
DAMAGES / IMPERFECTIONS
OUR PRODUCT IS MANUFACTURED TO THE HIGHEST POSSIBLE STANDARDS WITH GLOBALLY SOURCED MATERIALS. EACH ITEM IS ONE OF A KIND AND DIFFERENCES AMONG THE GARMENTS ARE CONSIDERED AS A FEATURE, AND NOT A FAULT.
BEFORE SHIPPING, WE THOROUGHLY INSPECT YOUR ITEM(S) FOR ANY DAMAGES OR IMPERFECTIONS OUT OF THE ORDINARY. IF WE HAPPENED TO MISS SOMETHING THAT IS NOT TO YOUR STANDARDS, PLEASE REACH OUT TO RETURNS@LOVERSUNDERTHEINFLUENCE.COM TO MAKE SURE WE TAKE CARE OF YOU.
INTERNATIONAL CUSTOMERS
INTERNATIONAL ORDERS (OUTSIDE U.S.) MAY BE SUBJECT TO ADDITIONAL SALES TAX, IMPORT DUTIES, AND CUSTOMS CHARGES AT THE RECEIVERS EXPENSE. THIS ADDITIONAL COST IS DETERMINED BY EACH RECEIVING COUNTRY. IF YOU WOULD LIKE TO KNOW WHAT THESE CHARGES ARE, PLEASE CONTAT YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION.
PLEASE NOTE
CUSTOMERS ARE TO BE RESPONSIBLE FOR RETURNS AT THEIR COST IF WE DEEM NECESSARY. ALL REFUNDS WILL BE RETURNED TO THE ORIGINAL FORM OF PURCHASE. NO EXCEPTIONS.
ALL SALES ARE FINAL ON ALL SALE ITEMS
ALL SALES ARE FINAL ON ALL ACCESSORIES
SHIPPING COSTS ARE NON-REFUNDABLE
LOVERS UNDER THE INFLUENCE (LUTI) IS NOT LIABLE FOR REFUNDING ANY SHIPPING COSTS UNLESS YOUR ORDER IS CANCELLED BEFORE THE ORDER IS SHIPPED.